2013-12-06 17:36:13
2013-03-04 23:17:36
Can I swear on here? I don't know so I wont ! But this is so straight up you know what ! I waited 2 hours for my food. they call me & then say what is your address. Following My wings and steak were freezer cold & my milkshake was bust open, What type of place is this I am so angry and my facebook & twitter feed knows it. I call back ti tell them about my milkshake. This girl says "what do you want me to do?" Luckily I am saved, because Lord knows what would have happened.
2012-11-29 12:52:17
The food is excellent, but it's horrible customer service. The young lady that answered the phone tonight, immediately placed me on hold as soon as I said hello. After waiting about 5 minutes on hold, she took my order and before I could say that I wanted to pay over the phone, she disconnected the call. When calling back to advise the
young lady that I wanted to pay via credit card, she immediately placed me on hold again. Therefore, I had to hold on another 5 minutes to pay for my food; not good customer service at all.
I'd never order via telephone again, which ruins sales because I'm too busy to travel. That sucks because the food is of good quality.